Terms of service

Terms & Conditions

Last Updated: 04 April,2026

Welcome to Covalor. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

Please read them carefully.

1. General Information

This website is operated by Covalor. Throughout the site, the terms “we”, “us”, and “our” refer to Covalor. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

We reserve the right to update, change, or replace any part of these Terms at any time.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or using the website under parental supervision.

  • You are legally capable of entering into binding contracts.

3. Products & Services

  • All products listed on Covalor are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

  • We strive to display product images and descriptions as accurately as possible, but we do not guarantee exact color or appearance due to device differences.

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payments must be completed at checkout through approved payment methods.

  • In case of pricing errors, we reserve the right to cancel or refuse any order.

5. Order Acceptance & Cancellation

  • Once you place an order, you will receive a confirmation.

  • We reserve the right to cancel or refuse any order for reasons including:

    • Product unavailability

    • Payment issues

    • Suspected fraud

If your order is canceled, a full refund will be processed.

6. Shipping & Delivery

  • Orders are processed within 5-7 business days.

  • Delivery timelines may vary depending on location.

  • Delays caused by courier services, weather, or unforeseen circumstances are beyond our control.

7. Returns & Refunds

  • We accept returns only under valid conditions (damaged, defective, or incorrect product).

  • Requests must be raised within 3 days of delivery.

  • The product must be unused and in original packaging.

  • Refunds are processed after inspection and approval.

For detailed policies, please refer to our Refund Policy page.

8. User Responsibilities

You agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Violate any laws or regulations

  • Interfere with website security or functionality

  • Provide false or misleading information

9. Intellectual Property

All content on this website—including images, text, graphics, logos, and design—is the property of Covalor and is protected by copyright laws.

You may not reproduce, copy, or use any content without written permission.

10. Limitation of Liability

Covalor shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Delays or interruptions in service

Your use of the website is at your own risk.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

13. Termination

We reserve the right to terminate or suspend access to our services immediately, without notice, for any violation of these Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

By using this website, you agree to these Terms & Conditions.